Effective Date: April 2024

At The Offline, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy provides you with details about the personal information we collect from you, how we use it, and your rights regarding your information when you use our services.

Information We Collect

We collect information that helps us provide services to you, including but not limited to:

• Personal Identification Information: Name, email address, and other contact details you provide when registering or engaging with our service.
• Community Information: Details about the communities you are part of or manage.
• Usage Data: Information on how you interact with our services, which helps us improve user experience.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Improve, personalise, and expand our services.
• Understand and analyse how you use our services.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

Data Storage and Security

We employ robust security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of the personal information that we hold about you if it is incorrect.
• Request deletion of your personal information.
• Object to processing of your personal information.
• Request the transfer of your personal information.

In addition to the above rights, communities have the right to request removal from our database at any point. We respect the autonomy and privacy of communities and commit to processing such requests promptly.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.

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